Commands and resources

The following endpoints can be used with the Voice API applications.

Endpoint	Description
/v2/calls	Initiate a new call
/v2/calls/:call_control_id/actions/answer	Answer an incoming call
/v2/calls/:call_control_id/actions/fork_start	Start a media fork for a call
/v2/calls/:call_control_id/actions/fork_stop	Stop a media fork for a call
/v2/calls/:call_control_id/actions/hangup	Terminate a call
/v2/calls/:call_control_id/actions/reject	Reject an incoming call
/v2/calls/:call_control_id/actions/transfer	Transfer a call to another destination
/v2/calls/:call_control_id/actions/suppression_start	Start noise suppression for a call
/v2/calls/:call_control_id/actions/suppression_stop	Stop noise suppression for a call
/v2/calls/:call_control_id/actions/client_state_update	Update client state information for a call
/v2/calls/:call_control_id/actions/bridge	Bridge a call with another destination
/v2/calls/:call_control_id/actions/ai_assistant_start	Start an AI assistant on the call
/v2/calls/:call_control_id/actions/ai_assistant_stop)	Stop an AI assistant on the call
/v2/calls/:call_control_id/actions/enqueue	Add a call to a queue
/v2/calls/:call_control_id/actions/leave_queue	Remove a call from a queue
/v2/calls/:call_control_id/actions/gather_using_audio	Play an audio file on the call until the required DTMF signals are gathered to build interactive menus
/v2/calls/:call_control_id/actions/gather_using_speak	Play a speech on the call until the required DTMF signals are gathered to build interactive menus
/v2/calls/:call_control_id/actions/gather_using_ai	Collect request information using AI agent
/v2/calls/:call_control_id/actions/gather_stop	Stop an ongoing gather operation
/v2/calls/:call_control_id/actions/playback_start	Start playing audio to a call
/v2/calls/:call_control_id/actions/playback_stop	Stop playing audio to a call
/v2/calls/:call_control_id/actions/record_start	Start recording a call
/v2/calls/:call_control_id/actions/record_stop	Stop recording a call
/v2/calls/:call_control_id/actions/record_pause	Pause recording a call
/v2/calls/:call_control_id/actions/record_resume	Resume recording a call
/v2/calls/:call_control_id/actions/refer	Send a SIP REFER request for a call
/v2/calls/:call_control_id/actions/send_dtmf	Send DTMF tones to a call
/v2/calls/:call_control_id/actions/send_sip_info	Send a SIP INFO message for a call
/v2/calls/:call_control_id/actions/speak	Speak text to a call
/v2/calls/:call_control_id/actions/streaming_start	Start media streaming for a call
/v2/calls/:call_control_id/actions/streaming_stop	Stop media streaming for a call
/v2/calls/:call_control_id/actions/transcription_start	Start transcription for a call
/v2/calls/:call_control_id/actions/transcription_stop	Stop transcription for a call
/v2/calls/:call_control_id/actions/siprec_start	Start SIPREC recording for a call
/v2/calls/:call_control_id/actions/siprec_stop	Stop SIPREC recording for a call
/v2/connections/:connection_id/active_calls	List all active calls for given connection
/v2/calls/:call_control_id	Retrieve a call status

Endpoint	Description
/v2/call_events	Provide a list of call events based on a filter

Endpoint	Description
/v2/conferences	List all conferences
/v2/conferences/:id	Get details of a specific conference
/v2/conferences/:id/participants	List participants in a conference
/v2/conferences/:id/participants/:participant_id	Update a participant in a conference
/v2/conferences	Create a new conference
/v2/conferences/:id/actions/join	Join a call to a conference
/v2/conferences/:id/actions/leave	Remove a call from a conference
/v2/conferences/:id/actions/record_start	Start recording a conference
/v2/conferences/:id/actions/record_stop	Stop recording a conference
/v2/conferences/:id/actions/record_pause	Pause recording a conference
/v2/conferences/:id/actions/record_resume	Resume recording a conference
/v2/conferences/:id/actions/mute	Mute all participants in a conference
/v2/conferences/:id/actions/unmute	Unmute all participants in a conference
/v2/conferences/:id/actions/hold	Put all participants on hold in a conference
/v2/conferences/:id/actions/unhold	Remove hold for all participants in a conference
/v2/conferences/:id/actions/play	Play audio to a conference
/v2/conferences/:id/actions/speak	Speak text to a conference
/v2/conferences/:id/actions/stop	Stop all ongoing activities in a conference
/v2/conferences/:id/actions/update	Update conference participant

Endpoint	Description
/v2/connections/:connection_id/active_calls	List active calls for a connection

Endpoint	Description
/v2/queues/:queue_name	Get details of a specific queue
/v2/queues/:queue_name/calls	List calls in a queue
/v2/queues/:queue_name/calls/:call_control_id	Get details of a call in a queue

Endpoint	Description
/v2/recordings	List all recordings
/v2/recordings/:id	Get details of a specific recording
/v2/recordings/:id	Delete a recording

Endpoint	Description
/v2/custom_storage_credentials	Create custom storage credentials
/v2/custom_storage_credentials	List all custom storage credentials
/v2/custom_storage_credentials/:id	Get details of a specific custom storage credential
/v2/custom_storage_credentials/:id	Delete a custom storage credential

Endpoint	Description
/v2/recordings/:recording_id/transcriptions	List all transcriptions for a recording
/v2/recordings/:recording_id/transcriptions/:id	Get details of a specific recording transcription
/v2/recordings/:recording_id/transcriptions/:id	Delete a recording transcription